We are committed to providing excellent service and ensuring our customers have a positive experience. If you are not satisfied with our service, please contact us so we can address your concerns and attempt to resolve any issues as quickly as possible.
You may request a refund of your listing fee under the following conditions:
If both conditions are met, you may be eligible for a full refund of the listing fee.
Refund requests made after 14 days from the purchase date will not be eligible for a refund, regardless of whether the property has been listed.
Once your property has been submitted or listed in the MLS, the listing service has been fulfilled and no refunds will be issued.
Refunds will not be issued if we determine that:
You may request to cancel your MLS listing at any time by submitting a cancellation request through our website or contacting our support team.
If your listing has not yet been submitted to the MLS, you may cancel your order without penalties, subject to the refund conditions outlined above.
Some MLS systems may charge a small administrative fee to terminate a listing early. If applicable, this fee may be passed on to the seller.
Listings cannot be cancelled if there is an active contract or pending transaction involving a buyer procured through the MLS or a cooperating broker.
If you wish to reinstate a previously cancelled listing during the original listing term, we may be able to reactivate it. A reinstatement fee may apply.
